Privacy Policy

Shadow Node Privacy Policy

Last updated: 18 October 2025

Shadow Node values your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our services.


1. Information We Collect

When you use Shadow Node services, we may collect the following information:

  • Account information (username, email address)

  • Billing information (payment status, transaction IDs — not full payment details)

  • Service-related data (server details, resource usage, logs)

  • IP addresses and basic access logs for security and abuse prevention

We do not collect unnecessary personal information.


2. How We Use Your Information

Your information is used only to:

  • Provide and manage hosting services

  • Process payments and verify transactions

  • Maintain platform security and prevent abuse

  • Communicate service-related updates or notices

  • Comply with legal or regulatory obligations when required

We do not sell or rent your personal data to third parties.


3. Data Storage and Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

While we strive to secure all data, no system can be guaranteed to be 100% secure. You are responsible for securing your own account credentials.


4. Data Sharing

Your data may be shared only in the following cases:

  • With payment processors strictly for transaction handling

  • With infrastructure providers necessary to deliver services

  • When required by law, legal process, or valid government request

Data is never shared for marketing or advertising purposes.


5. User Responsibility

You are responsible for any content, files, or data stored on your hosted services.
Shadow Node is not responsible for user-generated content hosted on customer servers.


6. Cookies and Tracking

Shadow Node may use essential cookies or similar technologies to:

  • Maintain login sessions

  • Improve platform functionality

  • Ensure security and fraud prevention

No invasive tracking or third-party advertising cookies are used.


7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services

  • Comply with legal and accounting requirements

  • Resolve disputes and enforce policies

Data may be deleted after service termination, except where retention is legally required.


8. Policy Changes

Shadow Node may update this Privacy Policy at any time.
Continued use of our services after changes are made constitutes acceptance of the updated policy.


9. Contact

If you have questions or concerns regarding this Privacy Policy, you may contact us at:

Email: support@shadownode.online


By using Shadow Node services, you confirm that you have read, understood, and agreed to this Privacy Policy.